Interpretation & Definitions
In these terms and conditions, the following words carry the meanings stated unless the context requires otherwise:
- "Platform" refers to the kaya100 website accessible at kaya100.org, together with all services, games, and functions contained within it.
- "Player" or "You" refers to any individual who registers and uses an account on the kaya100 platform.
- "kaya100" or "We" refers to the operator of this platform, operating under an international licence.
- "Account" refers to an individual player account registered on the kaya100 platform.
- "Account Balance" refers to the total funds in a player's account at any given time, including cash and eligible bonus credits.
- "Wagering Requirement" refers to the minimum amount a player must wager before any winnings derived from a bonus may be withdrawn.
- "Services" refers to all games, sports betting, live casino, online slots, and other features provided through the kaya100 platform.
Player Eligibility
kaya100 services are only available to individuals who meet all of the following eligibility requirements at the time of registration and throughout continued use of the platform:
- Aged at least 21 years old on the date of account registration.
- Not listed on any self-exclusion list or gambling prohibition issued by any relevant authority.
- Not accessing the platform from a territory or jurisdiction where online gambling activities are prohibited under local law.
- Acting on your own behalf only and not as an agent or representative of a third party.
- Having full legal capacity to enter into a binding agreement.
kaya100 will not be held responsible if a person who does not meet the eligibility requirements registers an account by providing inaccurate information. All costs and liability arising from a breach of these eligibility requirements rest entirely with the player concerned.
Account Registration
Each player is permitted to hold one (1) account only on the kaya100 platform. Holding multiple accounts under the same individual, or registering using another person's information, is strictly prohibited and may result in all related accounts being terminated along with forfeiture of any remaining balance.
When registering an account, players must provide complete and accurate information including:
- Full name as stated on the National Identity Card (MyKad) or a valid identification document.
- Exact date of birth for age verification purposes.
- An active and reachable email address.
- A valid Malaysian mobile number registered in the player's own name.
kaya100 reserves the right to conduct background checks and Know Your Customer (KYC) procedures whenever required. Players agree to cooperate fully in this process by providing the requested supporting documents within a reasonable period.
Deposits & Withdrawals
kaya100 accepts deposits and processes withdrawals through payment methods supported by the platform, including Touch 'n Go eWallet, DuitNow, online banking via FPX, and cryptocurrency (USDT, BTC, and ETH).
The minimum amounts applicable for all payment methods are as follows:
- Minimum deposit: RM50 per transaction, regardless of the payment method used.
- Minimum withdrawal: RM100 per withdrawal request.
- Withdrawal processing time: between 15 minutes and 2 hours depending on the chosen method and verification requirements.
All withdrawal requests are subject to standard security checks. kaya100 reserves the right to require players to complete identity verification procedures before any withdrawal is processed, particularly for requests exceeding a certain threshold.
Players are responsible for ensuring that the payment account information provided is accurate and belongs to them. kaya100 is not liable for any loss resulting from incorrect payment information submitted by a player.
Bonuses & Promotions
kaya100 offers various bonuses and promotions to players from time to time. All bonuses are subject to specific wagering requirements that must be met before any withdrawal of bonus winnings is permitted.
Welcome Bonus: New players are eligible to receive a 200% bonus on their first deposit up to a maximum of RM300. The applicable wagering requirement is 15 times the bonus amount received:
- Deposit RM100 → Bonus RM200 → Account balance RM300 → Wagering requirement: RM200 × 15 = RM3,000
- Deposit RM400 → Bonus RM300 → Account balance RM700 → Wagering requirement: RM300 × 15 = RM4,500
Besides the welcome bonus, kaya100 also offers a VIP programme that awards weekly cashback to loyal players. There are five (5) VIP tiers — Bronze, Silver, Gold, Platinum, and Diamond — where the weekly cashback rate increases with each membership tier.
kaya100 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Unauthorised claiming of bonuses, abuse of promotions, or coordination across multiple accounts to obtain bonus benefits will result in the cancellation of the relevant bonus and may lead to account closure.
Game Rules
All games available on the kaya100 platform — including online slots, live casino (baccarat, roulette, blackjack, sic bo), sports betting, and fishing games — are subject to their respective game rules as set by the game developers and kaya100.
Players are responsible for understanding the rules and mechanics of each game before starting a session. kaya100 is not liable for any losses arising from a player's unfamiliarity with the game rules.
In the event of a technical disruption during a game, kaya100 will work to resolve the situation fairly based on valid server records. kaya100's decisions on technical matters are final.
Account Security
Players are fully responsible for keeping their account login details — including username and password — secure. All activity that occurs through a player's account, whether carried out by the player or any other party, is the player's sole responsibility.
If a player suspects their account has been accessed without authorisation, they must notify the kaya100 support team immediately through the provided customer service channels. kaya100 offers 24/7 support in Malay and English via live chat and email.
kaya100 will never request passwords, full credit card numbers, or other sensitive information through any communication channel, including email, live chat, or social media. Players are advised to be vigilant against fraud attempts impersonating kaya100.
Prohibited Conduct
Players are prohibited from doing or attempting to do any of the following:
- Registering more than one account or using another person's identity details.
- Using any automation software, bots, scripts, or technical methods to influence game outcomes.
- Launching any cyber attacks, hacking attempts, or technical disruptions against kaya100's platform servers.
- Colluding with other players to manipulate games or gain an unfair advantage.
- Using funds obtained from illegal activities to make deposits into a kaya100 account.
- Spreading false or misleading information about the kaya100 platform on any medium.
- Transferring money or credits between different player accounts without kaya100's authorisation.
Account Closure & Suspension
Players may request voluntary account closure at any time by contacting the kaya100 customer support team. Closure requests will be processed within a reasonable timeframe once all pending transactions have been settled.
kaya100 reserves the right to suspend or close a player's account without prior notice in the following circumstances:
- Suspected fraudulent activity or breach of terms and conditions.
- Failure by the player to complete the KYC verification procedure within the stipulated timeframe.
- An official request from a legal authority or regulatory body.
- The player informs us that they are experiencing a gambling problem and requests self-exclusion.
Players who wish to self-exclude from the platform due to a gambling problem may contact customer support for assistance. kaya100 encourages responsible gambling and will help players who need support. Further information is available on our Responsible Gambling page.
Limitation of Liability
kaya100 provides its services on an "as-is" basis and makes no express or implied warranties regarding uninterrupted platform availability or freedom from any technical errors.
To the extent permitted by applicable law, kaya100 shall not be liable for:
- Any losses arising from game outcomes that have been legitimately processed by the system.
- Service interruptions due to planned or unavoidable system maintenance.
- Indirect, incidental, or consequential losses suffered by players.
- Actions or omissions of third parties, including game software providers and payment processors.
kaya100's total liability to any player for any claim shall not exceed the total amount deposited by that player in the thirty (30) days preceding the claim.
Amendment of Terms & Conditions
kaya100 reserves the right to modify, add to, or remove any part of these terms and conditions at any time at kaya100's absolute discretion. Such changes will take effect immediately upon publication on this platform.
kaya100 will endeavour to notify players of any material changes via in-platform notifications or through the registered email address. However, it remains the player's responsibility to review the latest terms and conditions periodically.
Continued use of the kaya100 platform after any changes take effect will be considered acceptance of and agreement to the updated version of the terms and conditions.
Governing Law & Jurisdiction
The kaya100 platform operates under an international licence and is subject to the laws of the relevant licensing jurisdiction. All disputes relating to these terms and conditions or the use of the kaya100 platform will be resolved in accordance with the laws and procedures of that licensing jurisdiction.
Any dispute will be resolved through the following process in sequence:
- Direct discussion and resolution between the player and the kaya100 support team.
- Formal review by kaya100's Compliance Division if an initial resolution is not reached.
- Independent arbitration by a third party appointed in accordance with the licensing body's procedures, if required.
Players agree that before bringing any claim to another forum, they will give kaya100 sufficient opportunity to address and resolve the dispute internally first.
If you have any questions regarding these terms and conditions, please contact the kaya100 customer service team via 24/7 live chat or by email at . We are available to assist in Malay and English.